The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or gone and can raise and lower temperatures to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up on your own or hire a HVAC professional like Gilray Heating and Cooling. If you’re wiring it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem as the thermostat can get ample power from other heating and cooling wires.

Sometimes, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is an improvement from older programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive adequate power, Nest says you may encounter some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t turn on or turns off and on repeatedly in a short period of time.

You could worry something is suspect with your heating and cooling system, but if you just got the Nest, we suggest you check your thermostat first. This is especially pertinent if the weather is temperate, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat professional such as one from Gilray Heating and Cooling can support you. We can determine the problem and install a C-wire, if required.

Smart thermostats like the Nest are designed to make your life simpler, with automatic energy-efficient programming and the ability to check temps while you’re on the go. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling pros at Gilray Heating and Cooling can take care of the problem quickly.

If you’re running into weird heating and cooling behavior with your new Nest, reach out to us at 715-301-0727 to schedule your appointment today.