The Nest thermostat is one of the best-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or out and about and can raise and lower temps to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up on your own or call a HVAC professional like Gilray Heating and Cooling. If you’re installing it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem as the thermostat can draw adequate power from other heating and cooling wires.

In some instances, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate power, Nest says you could have some of these problems:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or repeatedly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t switch on or turns off and on rapidly in a short period of time.

You may believe something is up with your heating and cooling system, but if you just started using the Nest, we recommend you start with your thermostat first. This is especially timely if the weather is temperate, and you haven’t been running your heat or air conditioning much.

Our Professionals Can Resolve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t fix the issue, a smart thermostat specialist such as one from Gilray Heating and Cooling can provide support. We can identify the malfunction and install a C-wire, if necessary.

Smart thermostats like the Nest are made to make your life more convenient, through automatic energy-efficient programming and the opportunity to check settings while you’re out. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling specialists at Gilray Heating and Cooling can fix the trouble fast.

If you’re running into strange heating and cooling behavior with your new Nest, give us a call at 715-301-0727 to request your appointment right away.