What to Look for in an AC Repair Technician

July 08, 2015

Temperatures continue to climb in Wausau, which means one thing – your AC is about to go in to full blown summer mode and run more often. That’s why it’s so important to plan ahead and have an AC repair technician identified if your air conditioner decides it’s worked hard enough and breaks down.

Of course it’s not as simple as choosing a name and number out of a phone book like it used to be, and there are an abundance of companies out there that are looking to take advantage of your adversity. That’s why Gilray Heating and Cooling has put together a list of things to search for in an AC repair technician.

So how might you know if you’re dealing with a less than reputable AC repair technician?

1) Full payment – in cash prior to beginning the work

It can be hard to believe that there are contractors out there like this, but they exist. Not only does this put you in danger of not having your AC repair completed, it can easily lead to shoddy work and a lot of frustration if you have any trouble after the work is completed. Plain and simple, most respected contractors will offer an estimate and will not make you pay prior to work beginning.

2) Offers a specific AC repair cost without inspecting the system

If a contractor hasn’t come by and inspected your air conditioner to get the big picture of what is the issue with your system, how can you be 100 percent sure that they fixed the issue? Choose someone who is willing to provide you an honest estimate after they come and inspect your air conditioner to completely comprehend what the problem is. It can help you save money and time.

3) Won’t put it in writing

Never, ever settle on this one. If you can’t get a contractor to put their work and charges in writing, you might as well be handing over a signed, blank check. With any AC repair, you might run in to things here or there that also need attention, but they can be added to the agreed upon contract later.

Having a signed contract from the beginning means you are on the same page with your contractor when it comes to what is being worked on, what is being swapped out, timeline for completion, and cost involved.

4) They aren’t licensed in your state

Of course, not all states require licensure for HVAC contractors, but a lot do. Do a quick search online to find out if your state requires a license so you know what you’re asking for when contacting a contractor. The benefit to living in a state that requires a license is that it guards you from using a contractor with less than capable workers, and in the chance you run in to an issue, you are able to report any issues with the work you received.

Usually when you encounter a contractor operating without a license in a state that requires it, you’re more than likely dealing with someone you shouldn’t be. There’s most likely a reason they don’t have a license and it’s easy to determine they’re up to no good.

Sure, these four tips may not thwart every encounter with an undesirable contractor, but they can help you identify who to trust and who not to trust in the Wausau area. Fortunately for you, you can always trust the experienced pros at Gilray Heating and Cooling to get the job done correctly the first time. Give them a call at 715-301-0727.