What You Need to Ask Before Hiring an AC Repair Company

July 13, 2017

At Gilray Heating and Cooling, we know that picking a company you can trust to complete AC repair in Wausau is important. We know how important it is to find a dependable company that does great work. We can help. Determining the answers to these questions can help you make a confident, informed decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any pro that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A dependable company that can do AC repair should have a list of references they’ll happily offer you. Call these references and figure out all the details about AC repairs the prospective company has performed.
  5. Will you give a written estimate? Make certain to get a written estimate so you can check all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you filter out companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you pick has experience working on your specific equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should move on.

If you’d like any more information about AC repairs and would like to talk through these questions with us, give Gilray Heating and Cooling a call at 715-301-0727. We’re happy to help!