At Gilray Heating and Cooling, we know that picking a company you can trust to do AC repair in Wausau is important. We know how important it is to find a reliable company that does great work. We can help. Figuring out the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should possess liability insurance to protect you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians hold? A truly professional AC repair company will require their technicians to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with current trends and developments.
  4. Do you have any references you can share? A dependable company that can do AC repair should have a number of references they’ll readily offer you. Look at these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can check all the details involved with your AC repair. And remember, the cheapest estimate isn’t necessarily the best estimate. Your detailed estimates should help you get rid of companies you aren’t planning to work with, no matter how much less they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you pick has experience working on your particular equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work that has a warranty is a no-brainer. If a company isn’t fine with standing behind their work, you should probably move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Gilray Heating and Cooling a call at 715-301-0727. We’re happy to help!