At Gilray Heating and Cooling, we know that picking a company you can trust to do AC repair in Wausau is important. We know how important it is to find a reliable company that does fantastic work. We can help. Determining the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company that has been around a long time with long-term employees is usually a good one.
  2. Is your company insured? Any professional that works in your home should carry liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A dependable company that provides AC repair should have a number of references they’ll gladly provide you. Look at these references and learn all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Make certain to get a written estimate so you can look at all the details involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you choose has experience working on your particular equipment, especially if there are any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t willing to stand behind their work, you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Gilray Heating and Cooling a call at 715-301-0727. We’re happy to help!