At Gilray Heating and Cooling, we know that picking a company you can trust to complete AC repair in Wausau is important. We get how important it is to find a trustworthy company that does good work. We can help. Determining the answers to these questions can help you make a confident, knowledgeable decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is usually a good one.
  2. Is your company insured? Any expert that works in your home should carry liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians carry? A truly professional AC repair company will require their professionals to be licensed, certified and require ongoing education and training of their professionals to keep them up-to-date with the latest trends and developments.
  4. Do you have any references you can offer? A dependable company that offers AC repair should have a variety of references they’ll readily offer you. Call these references and figure out all the details about AC repairs the prospective company has done.
  5. Will you provide a written estimate? Be sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t automatically the best estimate. Your detailed estimates should help you filter out companies you aren’t wanting to work with, no matter how inexpensive they are.
  6. Do your technicians have experience working on my system? You may want to be sure the company you go with has experience working on your specific equipment, especially if it has any less-common features.
  7. Will my AC repairs be warrantied? Work backed by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Gilray Heating and Cooling a call at 715-301-0727. We’re happy to help!